Reopening

Reopening After Covid 19 Lockdown (updated 20 September 2020)

 

Q: What are the post lockdown opening hours?

A: Excluding holiday periods.

Mon – Fri              6.45am – 9.00pm 

Sat & Sun             9.00am – 6.00pm

We will review the above times at regular periods and hopefully return to pre-lockdown opening hours as soon as possible.

 

 

Q: When will my Direct Debit payments resume?

A:  All direct debits (DDs) were frozen from 25th March, these were unfrozen and restarted on the 25th July as we reopened.

If you did not cancel or refreeze you membership with Harlands on receiving their notification prior to reopening, your payments will automatically restart from 25th July and will not be refunded under any circumstances.  

We are no longer taking extended freezes from this update, it is easier to cancel and re-join at a later date.

 

Q: How do I enter the gym safely?

A.  We will be providing sanitizing stations around the gym with a clear system in place for navigating the gym.

 

Q: How long can I stay in the gym?

A.  Please keep your workouts to a maximum of 90 minutes.

 

Q: Will I be able to have personal training sessions?

A:  Yes, personal training sessions are available as normal but please adhere to Government social distancing guidelines.

 

Q: Are you limiting numbers the number of people exercising at one time?

A:  Yes, we are limiting capacity so that we can provide a safe post lockdown environment.  

 

Q: Will I be able to train with a friend?  Is spotting allowed?

A:  You may only train with friends or family if they are from the same household.  The same rules apply to spotting in the gym.

 

Q: Have you got a booking system for gym and classes?

A:  We will not have a pre-booking system for the gym as we reopen but this may change if the gym becomes too busy at peak times (at 23,000 sq ft we are bigger than most clubs!).

For classes each of our 2 studios has a capacity of 15 places.  You can pre-book a class 3 days in advance using the club Membr App or you can call us on 0191 2321837 to pre-book your place. 

If you pre-book a class and do not attend without notifying the club, you will not be able to pre-book again for a 7 day period.   

 

Q: How will you be keeping the gym clean and safe?

A:  We have increased our cleaning schedule and reduced our opening hours to allow more times to deep clean the club and facilities. 

All staff are highly trained to implement safety measures effectively.

 

Q: Will I be able to use the changing rooms and showers?

A:  The changing rooms are open, however social distancing guidelines must be followed and members must wipe the benches after use.

A limited number of showers are in use in each changing room so that we can adhere to safe social distancing rules.  Saunas will not be in use. 

Please come to the club in your training gear ready to exercise when possible and also try to shower at home whenever possible.

A limited number of lockers will be available in the changing rooms and we have also moved lockers into the main club area adjacent to reception to store bags and belongings for those who arrive ready for exercise.

 

Q: Are classes taking place?

A:  Yes. The class timetable has been amended and is available to view on this website.