Covid19 Update - 30th Nov 20

We're open again from Wednesday 2nd December 2020

Good news, BodyZone will be open again from 6.45am on Wednesday 2nd December.  However since our region is in the government’s Tier 3 category we are not permitted to have group classes.  So, the gym will operate as normal with the same hours as in early November but no classes until we drop down a Tier.  Please accept our apologies regarding classes but the decision is out of our hands. 

All Direct Debits have been suspended from 5th Nov to 4th Dec and will resume on 5th December. This has been a challenging time for all gyms and many have not reopened after these lockdowns, your support is greatly appreciated during this period.  We look forward to seeing you all back at BodyZone.

 

Q: Assuming all gyms will close on the evening of Wednesday 4th November, when will my Direct Debit payments be frozen?

A:  All direct debits (DDs) were frozen from 5th November 2020 and will be unfrozen and resume on 5th December 2020 as gyms are allowed to reopen.

 

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Q: What are the post lockdown opening hours?

A: Excluding holiday periods.

Mon – Fri              6.45am – 9.00pm 

Sat & Sun             9.00am – 7.00pm

We will review the above times at regular periods and hopefully return to pre-lockdown opening hours as soon as possible.

 

Q: How do I enter the gym safely?

A.  We will be providing sanitizing stations around the gym with a clear system in place for navigating the gym.

 

Q: How long can I stay in the gym?

A.  Please keep your workouts to a maximum of 90 minutes.

 

Q: Will I be able to have personal training sessions?

A:  Yes, personal training sessions are available as normal but please adhere to Government social distancing guidelines.

 

Q: Are you limiting numbers the number of people exercising at one time?

A:  Yes, we are limiting capacity so that we can provide a safe post lockdown environment.  

 

Q: Will I be able to train with a friend?  Is spotting allowed?

A:  You may only train with friends or family if they are from the same household.  The same rules apply to spotting in the gym.

 

Q: Have you got a booking system for gym and classes?

A:  We will not have a pre-booking system for the gym as we reopen but this may change if the gym becomes too busy at peak times (at 23,000 sq ft we are bigger than most clubs!).

For classes each of our 2 studios has a capacity of 15 places.  You can pre-book a class 3 days in advance using the club Membr App or you can call us on 0191 2321837 to pre-book your place. (Group classes are not available while we are in the new Government Tier 3 following the lockdown ending on 2nd Dec 2020).

 

Q: How will you be keeping the gym clean and safe?

A:  We have increased our cleaning schedule and reduced our opening hours to allow more times to deep clean the club and facilities. 

All staff are highly trained to implement safety measures effectively.

 

Q: Will I be able to use the changing rooms and showers?

A:  The changing rooms are open, however social distancing guidelines must be followed and members must wipe the benches after use.

A limited number of showers are in use in each changing room so that we can adhere to safe social distancing rules.  Saunas will not be in use. 

Please come to the club in your training gear ready to exercise when possible and also try to shower at home whenever possible.

A limited number of lockers will be available in the changing rooms and we have also moved lockers into the main club area adjacent to reception to store bags and belongings for those who arrive ready for exercise.

 

Q: Are classes taking place?

A: Not yet. Group exercise classes are not available while we are in the new Government Tier 3 from Wed 2nd Dec 2020.  We await the next Government Review, and will resume classes as soon as we get the Government green light.